ServiceNow

Consult

Our experts collaborate closely with you to uncover strategic opportunities and design tailored solutions aligned with your vision.

Implement

We ensure seamless deployment and integration, quickly enabling your business to benefit from cutting edge technology.

Optimize

Continuously enhance and
fine-tune your systems, unlocking greater efficiency and sustained performance improvements.

Support

We deliver reliable and proactive assistance, safeguarding your operations and keeping your technology running at peak performance.

Elevate IT & Business Operations

Atova IT transforms the way businesses operate with ServiceNow’s powerful workflow automation. Whether it’s IT, customer service, or HR, we create seamless digital experiences that drive efficiency and innovation

ServiceNow ITSM – Smarter IT, Faster Resolutions
  • AI-Driven Incident Management – Resolve issues faster with intelligent automation and predictive analytics.

  • Smart Ticketing & Routing – Automate ticket assignment and streamline support workflows.

  • Self-Service & Virtual Agents – Empower users with intuitive portals and 24/7 AI chatbots.

  • Real-Time Insights & Trend Analysis – Monitor performance, identify patterns, and drive continuous improvement.

ServiceNow ITOM – Full Visibility, Maximum Control
  • Unified Asset & Cloud Visibility – Manage all infrastructure, including hybrid cloud, from one centralized platform.

  • Real-Time Monitoring & Smart Alerts – Stay ahead with live performance tracking and intelligent alert prioritization.

  • AI-Driven Insights & Automation – Predict outages, automate tasks, and streamline operations with intelligent orchestration.

  • Efficiency & Cost Optimization – Maximize resources by identifying underused assets and optimizing performance.

ServiceNow CSM – Transform Customer Experiences
  • Omnichannel & AI-Powered Support – Deliver seamless service across channels with virtual agents and personalized experiences.

  • Proactive & Predictive Service – Resolve issues before they arise using real-time insights and analytics.

  • Self-Service & Knowledge Management – Enable quick, independent resolutions through intuitive portals and smart knowledge bases.

  • CRM Integration & Journey Tracking – Unify customer data to enhance engagement and optimize every interaction.

ServiceNow HRSD – Redefining Employee Services
  • Automated HR Workflows – Simplify onboarding, offboarding, and case management with smart automation.

  • AI-Driven Self-Service & Virtual Assistants – Empower employees with 24/7 support and intuitive HR portals.

  • Performance & Compliance Analytics – Gain real-time insights and ensure HR compliance through automated tracking.

  • Personalized, Mobile Employee Experiences – Deliver tailored journeys and anytime access across devices.

ServiceNow SPM – Align Strategy with Execution
  • Strategic Planning & Agile Execution – Align projects with business goals and adapt quickly to change.

  • Optimized Resource & Budget Management – Allocate talent and finances effectively with real-time forecasting.

  • Risk, Performance & Outcome Tracking – Monitor progress, mitigate risks, and measure ROI with actionable insights.

  • Smart Dashboards & Collaboration Tools – Empower teams and executives with real-time visibility and seamless communication.

ServiceNow Gen AI – Intelligent Digital Transformation
  • End-to-End Procurement Automation – Digitize vendor selection, contracts, and approvals for seamless operations.

  • AI-Driven Insights & Decision-Making – Leverage predictive analytics for smarter, proactive procurement strategies.

  • Smart Spend & Compliance Management – Gain real-time visibility and ensure risk-free, compliant procurement.

  • Supplier Engagement & Chatbot Support – Optimize vendor relationships and automate routine interactions with AI chatbots.